Clearing Your Browser's Cache

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Using Internet Explorer (IE) Top

  1. Click on the gear icon in the upper right-hand corner of the browser and select 'Safety' and 'Delete browsing history':
  2. Select only the 'Temporary Internet files and website files' and click on 'Delete'.
  3. Close your browser
  4. Open a new browser and log in as normal

Using Edge Top

  1. Click on the three dots in the upper right-hand corner of the browser and select 'History' and 'Clear browsing data':
  2. Select your time range and check only the 'Cached Images and Files' box and click on 'Clear now':
  3. Close your browser
  4. Open a new browser and log in as normal

Using FireFox (FF) Top

  1. Select the three stacked lines in the upper right-hand corner of your browser, and select 'Options':
  2. Click on the 'Privacy & Security' link on the left-hand side of the page, scroll down until you find the 'Cookies and Site Data' header, and click on 'Clear Data':
  3. Check only the 'Cached Web Content' box and click on 'Clear':
  4. Close your browser
  5. Open a new browser and log in as normal

Using Google Chrome Top

  1. Click on the stacked three dots in the upper right-hand corner of the browser and select 'History' and 'History' once more from the pop-out window:
  2. From here you will be directed to a new page. On the left-hand side of the screen, select 'Clear browsing data':
  3. Select your time range and check only the 'Cached Images and Files' box then click on 'Clear data':
  4. Close your browser
  5. Open a new browser and log in as normal