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Adobe Acrobat Messages

The first time you use Adobe Acrobat with the ftwilliam.com software, there may be several messages and warnings displayed which may be misleading.

The first warning or message which may be displayed varies depending on the version of Adobe Acrobat being used. The warnings refer to the inability to save pdf documents when using Adobe Acrobat Reader. These messages can be safely ignored when using the ftwilliam.com software, as your data is saved by the ftwilliam.com servers whenever you click on the red update bar located on the right side of the screen. After clicking the red update bar, your data will be saved on the ftwilliam.com servers, so that the next time you open the form or schedule, all of your data will be loaded.


Adobe Acrobat 6.0 WarningAdobe Acrobat 7.0 Warning

Adobe Acrobat Reader 6.0 Error Message Adobe Acrobat Reader 7.0 Error Message

In addition to the above warning, Adobe Acrobat reader 7.0 may also display the following at the top of the PDF document:

Adobe Acrobat Reader 7.0 Error Message

You may also be presented with a dialog asking about an Adobe Acrobat Feature, 'Auto Complete'. ftwilliam.com encourages customers to not use the Auto Complete feature in conjunction with the ftwilliam.com software. The "Auto Complete" dialog looks similar to this:

Adobe Acrobat Reader 7.0 Error Message

Some users may also see the following message when attempting to view PDF documents from the SSL (https://) portion of ftwilliam.com. This message can also be safely ignored, as all of your data is saved to the ftwilliam.com servers after you click the red update bar.

Adobe Acrobat Reader 7.0 Error Message

This warning is caused by a recent Microsoft Windows update which altered the behavior of Adobe Acrobat and Microsoft Internet Explorer. The technical staff at ftwilliam.com has carefully evaluated the software and all data exchanged while utilizing the ftwilliam.com website and has determined that this warning does not apply to information transmitted by ftwilliam.com. We have additionally determined that this error may be seen on any website which distributes pdf documents using SSL technology (i.e. https:// ) and not just ftwilliam.com. This issue appears to affect customers who are using an Adobe Acrobat product with a version number less than 7.0.

You should contact ftwilliam.com at either support@ftwilliam.com or 800.596.0714 if you receive the message about nonsecure items.

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